Get World-Class Childcare in Minutes

FAQs

• How to get a childcarer?

  Install the Pottiebee App & onboard as a parent. Select sit preferences such as preferred sit space, sit type, duration of sit, special requests etc. Get a Childcarer within seconds who is around 8 minutes from you.

• What are the different types of sits?

  Personal - Personal childcare for the kids of one parent only. Starts from £12 upto 1 hr. Bee-hive - Kids of 2-3 parents are taken care of by one childcarer. Thereby keeping the sit fee extremely low for each parent. Maximum number of kids in a time slot is 5. Starts from £5 upto 1 hr. Nursery - You can drop-off your kid to nearby Nursery at an extremely discounted price. £40 for the whole day. This feature is still in production.

• What is a sit space?

  A sit space is the primary place where you’d prefer your kid to be hosted during the sit. The different spaces a parent can choose from are: Childcarer’s House Kid’s parent’s house or a friend’s house Outdoors (parks, schools, office spaces, etc) Nearby Nursery

• How are childcarers selected?

  Every childcarer goes through a meticulously designed Onboarding Process that includes an enhanced thorough DBS check & a personal face-to-face interview that verifies & assesses their identity, authenticity, childcare expertise & knowledge.

• How is the quality of childcare provided by a childcarer assessed?

  The quality of childcare provided by a childcarer is continually assessed based on the reviews given by parents & through a carefully designed internal system established to observe & evaluate every aspect of every sit. The different parameters used to assess the quality of childcare provided are: Professionalism, Creativity, Punctuality, Resourcefulness, Communication, Reliability & Accountability. If a childcarer falls short in any one of these parameters, they are immediately eliminated from the platform until further review.

• Can I meet my kid’s childcarer before the sit?

  Yes, you can meet your kid’s childcarer before the sit. You have an option on the app, to either meet your childcarer in person or talk to them over the phone before the sit commences.

• Can I track the sit in real-time?

  Yes. The Pottiebee App lets you effortlessly track your kid’s sit, chat with your childcarer, receive sit updates through statuses & sit stories, get timely reminders & so on.

• How long does it take to get a childcarer?

  Pottiebee finds the perfect childcarer for your kid within a few seconds. It just takes a few taps on the Pottiebee App.

• What are special requests?

  A parent can add special requests for every sit based on their kid’s necessity, interests & agenda for that sit. And Pottiebee will match you with a childcarer who is knowledgeable or resourceful in that domain. The different special requests a parent can add are below. First Aid (if your kid is ill or injured) Bake something for my kid Take my kid to practice Take my kid out to eat Take my kid out for an activity Teach my kid

• Can I use childcare vouchers?

  No. Not at this current time but we are working with the local authorities to enable vouchers in the near future. An announcement would be made when we implement this feature.

• Are you everywhere in the country?

  We are currently only available in the Greater London area. We plan on moving across the country in the very near future.